Shipping policy
Shipping Policy
Welcome to PRIME STUDIO. We are committed to delivering your order safely and as quickly as possible.
Order Processing
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All orders are processed within 1–3 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email once your order has been shipped.
Shipping Time
Estimated delivery times may vary depending on your location.
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Pakistan: 3–7 Business Days
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International Orders: 7–20 Business Days
Please note that delivery times are estimates and may be affected by customs, weather conditions, holidays, or courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your location and selected shipping method.
Free Shipping may be available during special promotions or on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery time, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are always happy to help.
Thank you for shopping with PRIME STUDIO.